privacy policy
general
JANE HOME STUDIO (“Jane Home”, “we,” “us,” “our”) owns and operates the www.janehomestudio.com website, and any other websites or applications associated with JANE HOME and its family of brands and products (collectively, the “Website”) and are firmly committed to protecting your privacy.
This Privacy Policy (“Policy”) should help you understand what we do with data relating to you (“personal information”) which we collect when you visit our Website and how we use and disclose such personal information. We are committed to complying with all data protection laws as are applicable to us.
By using our Website or by otherwise giving us your personal information you are accepting the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website or give us any of your personal information.
We reserve the right to make changes to this Privacy Policy at any time. Any changes will be posted in this Privacy Policy. We encourage you to regularly review this Privacy Policy to make sure you are aware of any changes and how your data may be used.
If you have any questions or comments about the Policy, please contact us at support@janehomestudio.com.
information we collect and how we use it
We may collect the following personal information relating to you:
Account Information: In order to set up an account we may collect your name, email address, physical address, and phone number.
Personalization Information: We may collect information you provide regarding your purchase history in order to provide top-notch customer service if an issue arises. We will collect your birth date should you provide it in order to offer you a celebratory promotion.
Purchase Information: To complete a purchase, we may collect your shipping address, billing and payment information, including your billing address, credit card, or other payment method at the point of purchase. Note that Jane Home does not itself collect that information. Instead, we pass that information on to our payment processors.
Feedback Information: To receive and respond to your customer service requests or comments on your experience with Jane Home, we may collect your name, phone number, physical address, email address, reviews, and any relevant history.
Marketing Information: To update you with the latest promotions we may collect your email address and phone number when you create an account, make a purchase, or voluntarily sign-up for our mailing list. You may opt-out of these marketing communications at any time by reaching out to support@janehomestudio.com.
why we need to collect your personal information
To the extent permitted by applicable law, we use your personal information for various purposes, such as to:
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provide you with the products, services, and information that you have requested.
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manage and maintain our relationship with you, including responding to an inquiry, question or comment made by you and providing you with other customer support.
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communicate important notices to you, such as information about changes to this Privacy Policy and other updates.
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inform you of our new products that we think you will find valuable by sending promotional messages via email, post and/or other similar communications means. (If you would prefer not to receive these communications, simply follow the unsubscribe instructions on the promotional communications that you receive.)
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prevent and detect unlawful behavior, and protect or enforce our legal rights, for example defending us in case of legal disputes.
to whom we give your personal information
We may disclose your personal information to third-parties in the following instances and as permitted by law:
Service providers: We may disclose your personal information to companies that provide services to us and to you, such as companies that assist us in operating our Website, assist us in processing your payment and fulfilling your purchase.
To meet applicable legal requirements: We may need to disclose your personal information to a third-party if it is necessary to comply with a legal obligation or the decision of a judicial authority, a public authority or a government body, or if disclosure is necessary for national security, law enforcement or other public interest.
Third parties in connection with a business sale: If we make a sale or transfer of assets, or are otherwise involved in a merger or business/asset transfer, we may transfer your personal information to one or more third parties as part of that transaction.
Other third parties with your consent: We may also share your personal information with other third parties when you separately consent to such sharing.
how long we retain your information
Your personal information will be retained only for so long as reasonably necessary for the purposes set out in this Privacy Policy and in accordance with applicable laws, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. Your information may persist in copies made for backup and business continuity purposes for additional time. If you choose to provide us with Personal Information, we encourage you to routinely update the data to ensure that we have accurate and up-to-date information about you.